Privacy Policy

1. Introduction

Munkhong Legal Services ("we", "us", "our") is committed to protecting the personal information of our clients and website visitors. This Privacy Policy explains what data we collect, how we use it, how we protect it, and what rights you have in relation to it. It applies to all services we provide and all interactions through our website at munkhong.blog.

If you have any questions about this policy, please contact us at [email protected].

2. Data We Collect

We may collect the following personal information:

• Your name, email address, and phone number (provided via our contact form)
• Details about your pension matter (provided voluntarily in your message or during consultation)
• Technical data such as IP address and browser type collected automatically when you visit our website
• Cookie and analytics data if you consent to analytics cookies

We do not collect sensitive financial data beyond what is necessary to advise on your pension matter, and only with your explicit consent.

3. How We Use Your Data

We use personal data for the following purposes:

• Responding to your enquiry and providing legal consultation or representation services
• Managing ongoing client matters and correspondence on your behalf
• Maintaining records required by Thai legal professional standards
• Improving the content and usability of our website (analytics, with consent)
• Complying with our legal and professional obligations

The legal basis for processing your data is your consent (for marketing and analytics), contract performance (for service delivery), and legitimate interest (for internal records and legal compliance).

4. Data Retention

Client matter records are retained for a minimum of seven years following the conclusion of a matter, in accordance with Thai legal professional requirements. Website enquiry data that does not result in an engagement is retained for no longer than twelve months. Analytics data is processed in aggregated form only.

5. Data Sharing

We do not sell, rent, or share your personal data with third parties for marketing purposes. We may share information in the following circumstances only:

• With relevant government bodies or legal authorities as required to progress your pension matter, and only with your instruction
• With trusted service providers who assist with website hosting or email services, under appropriate data processing agreements
• Where required by Thai law or by order of a competent court

6. Data Protection Measures

We take reasonable technical and organisational measures to protect your personal information, including:

• Encrypted storage for client case files and communications
• Access controls limiting data access to authorised personnel only
• Regular review of data security practices
• Secure email communication for sensitive correspondence

In the event of a data breach that may affect your rights, we will notify you promptly in accordance with applicable Thai law.

7. Cookies

Our website uses cookies for essential functionality and, with your consent, for analytics purposes. For full details, please see our Cookie Policy.

8. Your Rights

Under the Personal Data Protection Act (PDPA) B.E. 2562 of Thailand, you have the following rights:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data where no longer required
• The right to object to or restrict certain uses of your data
• The right to data portability where technically feasible
• The right to withdraw consent at any time (without affecting the lawfulness of processing before withdrawal)

To exercise any of these rights, contact us at [email protected]. We will respond within thirty days.

9. Third-Party Links

Our website may contain links to external resources. We are not responsible for the privacy practices of third-party websites and encourage you to review their policies independently.

10. Children's Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under 18. If you believe a minor has submitted data through our website, please contact us at [email protected] so we can remove it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our services following any update constitutes acceptance of the revised policy. Significant changes will be communicated via our website.

12. Contact

Data Controller: Munkhong Legal Services
128 Witthayu Road, Lumphini, Bangkok 10330, Thailand
Email: [email protected]

Supervisory Authority: Personal Data Protection Committee (PDPC), Thailand